Privacy Policy
Effective January 1, 2026
Santa Fe Springs Concrete, santafespringsconcrete.com, hello@santafespringsconcrete.com
What this policy covers
Santa Fe Springs Concrete is a concrete contractor in Santa Fe Springs, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of our site, starting at our home page, and to the messages you send us through the site. It doesn't cover other websites we link to, because those sites have their own privacy policies. To learn more about our crew and how we work, see our about page.
Information you give us
When you fill out our estimate form or contact us, you choose what to share. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a driveway, patio or slab you want replaced.
Our contact form is run by an outside form service, so the details you type go through that service before they reach us. If you call or email us instead, we keep a record of the conversation so we can follow up on your job.
Information collected automatically
Like most websites, ours may collect basic information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed and the general area you're browsing from based on your IP address.
We may use analytics tools and cookies to gather this. Cookies are small files your browser stores so a site can remember a visit or count how many people use a page. This information helps us see which pages are useful and fix the ones that aren't, and we don't use it to identify you personally.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not behave the same way.
How we use your information
We use what you send us to answer your questions, schedule your estimate, plan and do the work, and send you estimates, invoices and job updates.
We use the automatic visit information to understand how people find and use our site so we can improve it. We don't sell your personal information, and we don't share it with anyone so they can market to you.
Who we share it with
We share information only when we need to for your job or for running the business. That includes the service providers that host our website, run our contact form and provide our analytics, and they get only what they need to do that work for us.
We may also share information when the law requires it, such as to answer a court order or a request from a government agency, or to protect our rights or someone's safety.
How long we keep it
We keep your contact and job details for as long as we need them to finish your project, stand behind our work and keep the business records the law requires. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up on that request.
Analytics information is usually kept in summary form, and the tools that collect it delete older raw data on their own schedule. When we no longer need personal information, we delete it or make sure it can't be tied back to you.
Your privacy rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something to finish your job or meet a legal requirement, and if so we'll tell you why.
Because we're based in California, California residents also have rights under state privacy law. That includes the right to know what we collect and how we use it, the right to request deletion and the right not to be treated differently for using those rights. Since we don't sell personal information, there's nothing to opt out of on that front, but you can still ask.
We'll confirm a request came from you before we act on it, so we don't hand your information to someone else.
Children's privacy
Our site is for homeowners and property owners planning concrete work, and it isn't meant for children under 13. We don't knowingly collect information from children, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be on this page, so check back here if you want to see how we handle your information.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information, or think we've handled your details the wrong way, tell us and we'll look into it. Call us at (562) 689-9662 or reach us through our contact page.
We answer the phone Mon–Fri from 6 AM to 10 PM and Sat–Sun from 8 AM to 10 PM. Expect a reply within 1 business day.